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Below you'll find a list of all posts that have been tagged as “better customer service”
1. You personalize your brand Engaging with customers allows you to control the flow of the conversation. If they ask for clarification on an upcoming sale, you can give it to them. If you thank them for taking the time to promote your brand, you can choose how you want to engage. It’s all a great way to show your …
We’ve talked in the past about how a company can use social media to improve business: From keeping your existing customers happy through regular updates and promotional offers, to creating and promoting valuable content to draw in new customers, social media can be one of the most powerful tools in a small business owner’s toolbox. But that’s just one way …
