kitty-reading-a-book

10 Reasons to Engage with Customers Online

1. You personalize your brand Engaging with customers allows you to control the flow of the conversation. If they ask for clarification on an upcoming sale, you can give it to them. If you thank them for taking the time to promote your brand, you can choose how you want to engage. It’s all a great way to show your …

Internet Local Listings10 Reasons to Engage with Customers Online
customer-survey

Should You Ask Your Customers to Take a Survey?

  It seems almost everywhere you go now, there’s someone asking you to take a survey. Go to a store, and there’s a request to take an online survey on the receipt. Visit a website, and there’s a pop-up asking you to take a survey after you finish your shopping. Call about a bill, and sure enough, you’ll be asked …

Internet Local ListingsShould You Ask Your Customers to Take a Survey?