Social Media Icons

How to Use Social Media for Customer Service

We’ve talked in the past about how a company can use social media to improve business: From keeping your existing customers happy through regular updates and promotional offers, to creating and promoting valuable content to draw in new customers, social media can be one of the most powerful tools in a small business owner’s toolbox. But that’s just one way …

Internet Local ListingsHow to Use Social Media for Customer Service

Back to Basics #22: Small Business Marketing for Local Storefronts

Here at Internet Local Listings, we focus on helping our small business clients with all of their online marketing needs—social media, websites, and managing local listings for a variety of business directories. This is an important part of your small business marketing plan, because being seen online is integral to your success as a business in the modern marketplace. And, …

Internet Local ListingsBack to Basics #22: Small Business Marketing for Local Storefronts
customer-survey

Should You Ask Your Customers to Take a Survey?

  It seems almost everywhere you go now, there’s someone asking you to take a survey. Go to a store, and there’s a request to take an online survey on the receipt. Visit a website, and there’s a pop-up asking you to take a survey after you finish your shopping. Call about a bill, and sure enough, you’ll be asked …

Internet Local ListingsShould You Ask Your Customers to Take a Survey?