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Below you'll find a list of all posts that have been tagged as “customer satisfaction”
It seems almost everywhere you go now, there’s someone asking you to take a survey. Go to a store, and there’s a request to take an online survey on the receipt. Visit a website, and there’s a pop-up asking you to take a survey after you finish your shopping. Call about a bill, and sure enough, you’ll be asked …
It happens to the best of us: At some point in your small business career, you’re going to get a negative review. Even if you try to make every business decision with the customer’s needs in mind, and even if you strive to ensure 100% customer satisfaction every day you’re open for business, someone will still find something to complain …
