scheduling-updates

Back to Basics #18: When Should You Automate Updates?

We’ve talked before about how you can take a load off your shoulders by scheduling your social media and blog updates. But, as with any automated services, there’s a point where you need to draw the line. Your followers and fans don’t want to interact with a robot, after all—they’re there because they enjoy what YOU have to offer. So …

Internet Local ListingsBack to Basics #18: When Should You Automate Updates?
how-to-increase-customer-engagement-for-small-business

How to Increase Customer Engagement for Your Small Business

If you’re a small business owner, there’s a big chance you’ve heard the term “customer engagement.” Depending on your level of experience in managing an online storefront, you may not have a clear picture of what it means to have customers “fully” engaged. To some business owners, a highly-engaged customer simply means someone who visits your store—whether in person or online—and …

Internet Local ListingsHow to Increase Customer Engagement for Your Small Business