We’ve talked before about how you can take a load off your shoulders by scheduling your social media and blog updates. But, as with any automated services, there’s a point where you need to draw the line. Your followers and fans don’t want to interact with a robot, after all—they’re there because they enjoy what YOU have to offer. So …
Developing Successful Social Media Strategies
When you own a small business, developing successful social media strategies is probably one of the last things on your mind. Dollars and cents matter to you, and spending money on marketing is expensive. Plus, who has the time to spend updating social media sites? Facebook, Twitter, LinkedIn… it seems there’s always a new site to join, and on top …
How to Increase Customer Engagement for Your Small Business
If you’re a small business owner, there’s a big chance you’ve heard the term “customer engagement.” Depending on your level of experience in managing an online storefront, you may not have a clear picture of what it means to have customers “fully” engaged. To some business owners, a highly-engaged customer simply means someone who visits your store—whether in person or online—and …