So you’ve made your Facebook page. You’re doing your best to make sure people “like” you and share your content with their friends. But are you doing everything you can to get the most out of Facebook? If you feel like you’re not getting the results you want, then perhaps your strategy could use a little tweaking. Well, we’ve got …
New Social Media Trends You’ll See in 2015
As the year 2014 draws to a close, many of us are looking forward to a nice, relaxing holiday. And it’s well deserved–2014 was a busy year for us! But for marketers? Marketers tend to struggle with letting their brains completely relax, and so are already looking ahead to 2015 and analyzing social media trends to figure out how to …
10 Reasons to Engage with Customers Online
1. You personalize your brand Engaging with customers allows you to control the flow of the conversation. If they ask for clarification on an upcoming sale, you can give it to them. If you thank them for taking the time to promote your brand, you can choose how you want to engage. It’s all a great way to show your …
How to Use Social Media for Customer Service
We’ve talked in the past about how a company can use social media to improve business: From keeping your existing customers happy through regular updates and promotional offers, to creating and promoting valuable content to draw in new customers, social media can be one of the most powerful tools in a small business owner’s toolbox. But that’s just one way …
If You’re a Small Business Blogger, Don’t Make This Mistake
It’s a tough world out there for small business bloggers, especially new bloggers new to the game. Don’t make it tougher on yourself by making this mistake.
Back to Basics #21: Thinking Outside the Social Media Box
While there are tried-and-true methods to growing your social media following and keeping your customers connected through social media, sometimes your efforts seem to stagnate. Maybe you hit a stride of nice growth, but then discovered that it plateaued. Or maybe you’ve been on a steady climb, and still see growth happening, but really want to push your social media presence …
Back to Basics #20: How to Build a PR Strategy as a Local Business
An important part of running your small business is to make sure that you have a strong PR strategy in place. PR stands for public relations, and it is an integral part of defining your target market and reaching them in a positive and effective manner. It’s impossible nowadays to run a business and a marketing campaign without considering your …
Back to Basics #18: When Should You Automate Updates?
We’ve talked before about how you can take a load off your shoulders by scheduling your social media and blog updates. But, as with any automated services, there’s a point where you need to draw the line. Your followers and fans don’t want to interact with a robot, after all—they’re there because they enjoy what YOU have to offer. So …
Back to Basics #16: 5 Ideas for Your Marketing Strategy
In our Back to Basics series, we’ve covered a wide range of topics, from the basics of SEO to implementing a few reliable social media strategies. But what if you’re looking for more ideas for your digital marketing strategy? What if you want to go above and beyond social media marketing? In this post, we’ll give you five great ways …
Back to Basics #15: Do it Like a Small Business SEO Company
By now, you’ve probably read a number of articles about how you, as a small business owner, can learn how to do SEO to benefit your own business. You may have read about how important it is to be on Twitter or Facebook; you probably saw studies claiming that a specific keyword density is key to ranking well; you may …
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